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Friday November 26, 2004
[ 9:00 am] Get A Mattress
Were I a customer of CIBC, this article in the Globe and Mail today would have me immediately putting my cash in my mattress.
Wade Peer says he has been overwhelmed since 2001 by internal CIBC fund transfer request forms containing the social insurance numbers, home addresses, phone numbers and detailed bank account data of several hundred bank customers.
Wade is in West Virginia. I hope he wins the lawsuit he's brought against them and I hope CIBC's customers get up the nerve to sue as well. In typical corporate defensive posturing, CIBC is maintaining that it's not their fault. I want some of what they're smoking.
Note to CIBC: To eliminate human error - eliminate the humans.
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